Process Communication Model®

Process Communication Model® is a psychological model of personality offering an effective tool for developing self-awareness, better knowledge and understanding of psychological needs, motivations and individual methods of communication. It allows you to use your full potential and see the potential of other people and build authentic relationships while respecting the individuality of each person.

PCM provides tools to observe and understand yourself and others, predict non-constructive stress behaviors, take care of your needs and invite others to return to productive communication. This model supports building authentic relationships by developing effective communication and adequately responding to stressful situations of yours and others.

The PCM® model was developed in the 1960’s by Dr. Kahler and developed in collaboration with NASA. American scientists were interested in accurate predicting stress-induced behavior, quickly resolve conflicts and effectively guide astronauts through these situations during missions. Thanks to its remarkable effectiveness and scientific precision of determining psychological needs, preferred communication channels, perception and work environment, the model was quickly and successfully adopted in business, healthcare, education, and politics. (Bill Clinton and his administration were trained by Dr. Kahler, who later became the President’s personal adviser.)